Luxe by Lindzi

Cancellation Policy I understand that occasionally clients need to change or cancel their appointments. Should you need to do so, I ask for at least a 48hr notice. anything less will incur a cancellation fee. The cancellation fee is 50% of the treatment that was booked. Patterned rescheduling will not be allowed. No call /No Show will be treated under this policy. These policies are in place to protect my time, and also allow those on the cancellation list to be contacted. Thank you for understanding. Adjustmet Policy Please contact me within 7 days of your appointment if you require an adjustment or have any issues. Since time and product can not be refunded I do not provide refunds. However I always want to work together and find a solution. Late Arrival Policy If you are more than 15 minutes late we may have to forgo finish styling (ie blow dry etc). In some cases we may have to reschedule entirely, which would go also go under the cancellation policy.